FORT WASHINGTON, PA., February 1, 2007—
The
management team at the newly renovated Fort Washington Hotel will be
conducting an innovative research market study project with Temple
University's School of Tourism and Hospitality Management (STHM). This
month in conjunction with the hotel's new chain affiliation with the
Intercontinental Hotel Group, the students will re-introduce the hotel
to its surrounding marketplace as the new Holiday Inn Fort Washington.
"This
truly is a one-of-a-kind experience for these students, many of whom
wish to pursue careers in the hospitality or sales industries," said
Greg DeShields, director of industry relations and adjunct professor at
Temple University.
Forty students will be divided up into
two teams that will focus on different types of sales approaches widely
accepted by hotel sales professionals as a means to communicate with
potential clients. The group will be provided with a database of
businesses within a 15-mile radius of the hotel. One team will be
tasked with "cold calling" corporate office complexes and the other
team will telemarket specific companies to set up face-to-face meetings.
In
addition to generating sales leads for the hotel, the sales blitz is a
chance for the students to build relationships and develop business
leads.
"Through the project, I hope to learn and practice
sales techniques and approaches that I may use in the industry," said
junior Lauren Ziemba. "I've enjoyed many real-life learning
opportunities since enrolling in the program at Temple."
This
research project is part of an ongoing student course, 'Hotel/Lodging
Operations Management' designed to give students hands-on hotel sales
and marketing experience.
Both teams will be required to
target and speak to more than 200 key business executives at
corporations that are responsible for hotel selection and usage.
Students will research whether a limited service or full-service hotel
is better suited to address a company's needs. They will study which
hotel's frequent guest programs, in terms of functionality and
user-friendliness, are presently favored in the marketplace. The amount
of business these companies direct to each of the competing hotels in
the marketplace and how much of that business a company would be
willing to test at the Holiday Inn Fort Washington will also be
assessed. "As part of the students' curriculum, they are provided with
very measurable goals where they can learn invaluable sales techniques
within their own local Pennsylvania environs," said Ron Callari, VP of
Sales and Marketing for Marshall Management, the company which manages
the hotel.
About the Holiday Inn Fort Washington
The
newly renovated Holiday Inn Fort Washington is one of the few
full-service hotels in the marketplace, with meeting space that can
accommodate events from 10 to 350 including audio-visual services. It
is conveniently located a 1/2 mile off I-276 PA Turnpike at Exit 339
and is within walking distance of SEPTA train service. For more
information call 215-643-3000 or visit www.fwholidayinn.com.
About Temple University School of Tourism and Hospitality Management (STHM)
Temple University's School of Tourism and Hospitality Management,
affiliated with The Fox School of Business and Management, was
established in 1998 to meet the growing demands for highly-qualified
professionals in tourism, hospitality, sport and recreation in the
Philadelphia region and beyond. The STHM offers both undergraduate and
graduate degree programs in two major areas of concentration: Sport and
Recreation Management and Tourism and Hospitality management. For more
information visit www.temple.edu/sthm.